1. Introduction

Welcome to ECU Tuning Pro LLC (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://ecutuningpro.com, purchase our software, or contact our support team.

2. Company Information

ECU Tuning Pro LLC
EIN: 65-9261244
Carmel Country Rd 83C, San Diego, CA 92130, USA
Email: info@ecutuningpro.com
WhatsApp: +1 (343) 667-3117

3. Information We Collect

• Personal data: name, email, billing address, phone number.
• Account data: username, password (encrypted), and order history.
• Payment data: processed securely by third-party payment gateways (no card details stored).
• Technical data: IP address, browser type, OS, and activity logs (via cookies/analytics).
• Communication data: messages sent by email, WhatsApp, or contact forms.

4. How We Use Your Information

• Process and deliver your orders.
• Provide support, activations, and updates.
• Improve user experience and website functionality.
• Comply with tax, billing, and legal requirements.

We never sell or rent your personal information.

5. Cookies and Analytics

We use cookies and analytics tools to maintain your session, monitor performance, and improve usability. You can disable cookies anytime in your browser settings.

6. Third-Party Services

We may share limited data with trusted partners:

• Payment processors (Stripe, PayPal) for transactions.
• Hosting & email providers for website functionality.
• Analytics services for performance insights.

7. Data Retention

We retain data only as long as needed for order processing, support, or legal compliance. When no longer necessary, data is securely deleted or anonymized.

8. Your Rights

• Access, correct, or delete your personal data.
• Request data portability (a copy of your information).
• Withdraw consent to marketing communications.
• File a complaint with your local authority.

To exercise these rights, email us at info@ecutuningpro.com.

9. Data Security

We use SSL encryption, secure hosting, and periodic audits to protect your data. While we take every precaution, no system can guarantee 100% protection.

10. Children’s Privacy

Our website is intended for adults aged 18+. We do not knowingly collect data from minors.

11. International Users

By using our site, you agree that your information may be transferred and processed in the United States, where our servers and service providers are located.

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date.

13. Contact Us

If you have any questions or concerns about our Privacy Policy or your data:

ECU Tuning Pro LLC
Carmel Country Rd 83C, San Diego, CA 92130, USA
Email: info@ecutuningpro.com
WhatsApp: +1 (343) 667-3117