Find clear answers about activation, installation, licenses, and policies from ECU Tuning Pro LLC.
General Information
Who is ECU Tuning Pro LLC?
ECU Tuning Pro LLC is a U.S.-registered company (EIN 65-9261244) specializing in professional ECU tuning software, calibration tools, and activation support. We’re based in San Diego, CA 92130 USA and serve customers worldwide through ecutuningpro.com.
What type of products do you sell?
We provide activated diagnostic, calibration, and remapping tools including WinOLS, Swiftec, Davinci Deluxe, and many more ECU editing utilities for automotive professionals.
How are digital products delivered?
After secure payment, downloads and activation instructions are sent instantly by email. Most items include lifetime activation for one machine.
Installation & Activation
Do I need technical experience to install the software?
Each product includes a step-by-step installation guide. You only need basic Windows knowledge. Our support can also assist remotely if required.
How do I activate my product?
Follow the activation instructions included in your download package. If you encounter any issue, contact info@ecutuningpro.com or WhatsApp +1 (343) 667-3117 for fast help.
Can I move my license to another computer?
Licenses are linked to one device ID. Some tools allow reactivation upon request; please contact support for eligibility.
Refunds & Warranty
Do you offer refunds?
Due to the digital nature of our software, all sales are final. Refunds are only issued for duplicate payments or if a file is proven corrupted and cannot be replaced.
What happens if the download link expires?
All customers receive lifetime re-download access. Simply request a new link via email or WhatsApp.
Is there a warranty on the software?
Yes. All builds are verified and tested before release. If any file fails or activation does not work, we guarantee prompt replacement and assistance.
Technical Support
How can I contact support?
You can email us at info@ecutuningpro.com or send a message via WhatsApp +1 (343) 667-3117. Support is available Monday–Saturday (09:00 – 19:00 UTC-5).
What issues can you help me with?
We help with installation, activation, driver errors, Windows configuration, and correct usage of your ECU tuning software.
Do you offer remote assistance?
Yes, remote setup and activation help are available for verified customers using TeamViewer or AnyDesk.
Legal Notice
Do your products modify vehicle emission systems?
Our software tools are intended for professional and off-road applications. Users are responsible for compliance with local environmental and vehicle regulations.
How is customer data handled?
We respect privacy. Personal data is used only for order processing and support communication in accordance with GDPR and U.S. data-protection law.
Can I redistribute or resell the software?
No. Redistribution, resale, or public sharing of ECU Tuning Pro LLC digital content is strictly prohibited.
Contact Information
Company details
ECU Tuning Pro LLC
EIN 65-9261244
Carmel Country Rd 83C, San Diego, CA 92130, USA
Email: info@ecutuningpro.com
WhatsApp: +1 (343) 667-3117
Website: ecutuningpro.com